Work From home (Married Telecaller)

Confidential • Kolkata, West Bengal, India • Posted June 06, 2026

Location Kolkata, West Bengal
Job Type Full-time
Category Information and Record Clerks
Posted June 06, 2026
Job Description

This is a remote position.


Customer Care Executive (CCE) serves as the primary point of contact between an organization and its clients, handling multi-channel inquiries to ensure customer satisfaction and loyalty. They manage inbound and outbound communications across phone, email, live chat, and social media platforms.Job SummaryThe ideal candidate is an empathetic problem-solver with excellent communication skills. They will resolve customer issues, process transactions, and maintain meticulous records while upholding the company's brand image.Key Roles and ResponsibilitiesCommunication: Manage large volumes of inbound and outbound calls, emails, and live chats.Issue Resolution: Troubleshoot complaints, provide accurate product info, and offer quick solutions.Escalation: Route complex or specialized technical issues to senior teams or spec...

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