Work From Home Senior Talent Support Specialist

At BairesDev®, we've been leading the way in technology projects for over 15 years.We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.Senior Talent Support Specialist at BairesDev- Respond to help desk tickets and live chat inquiries.
- Learn our products and platform inside and out.
- Create clear and informative knowledge base articles and guides to provide self-service support.Keep this documentation current as our platform evolves.
- Troubleshoot technical issues in our platform and work with our developers to identify, document, and fix problems.Here's what we are looking for:- 3+ years of experience in Customer Support or Customer Success.
- Strong communication skills to artfully break down, solve, and explain complex issues.
- Passion to work with people.
- Be or...