Workflow Analyst Engineer

Golden Rule • Johannesburg, Gauteng, South Africa • Posted June 20, 2026

Location Johannesburg, Gauteng

Job Type Fixed Term Contract

Category Computer Occupations

Posted June 20, 2026

The Role

Position overview

The Workflow Analyst Engineer is responsible for analysing, designing, developing, optimising, and maintaining the Sonata RDA business workflows. This role acts as the bridge between business operations and technical implementation, ensuring workflows are efficient, scalable, and aligned to business goals. The ideal candidate has strong analytical skills, experience with workflow or process automation platforms, and a passion for continuous improvement. This role requires working with the proposition, operations, change and development teams to deliver superior customer experiences, low ‘cost to serve’ operation, and ensure enhancements drive operational efficiency and are well controlled and managed.
Key responsibilities

Workflow Analysis & Design:
Analyse new and existing business process requirements to identify bottlenecks, inefficiencies, and improvement opportunities.
        

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