Workforce Planning Manager

Hire Resolve • cape town, western cape, South-Africa • Posted June 07, 2026

Location cape town, western cape

Job Type Full-time

Category Human Resources

Posted June 07, 2026

Career Opportunity: Workforce Planning Manager Location:  Cape Town
Industry:  Insurance
Salary:  Highly Competitive Market-Related CTC Package
Start Date:  ASAP 
Are you a strategic leader with high commercial acumen  and proven experience  in workforce management and resource forecasting for high-volume, customer-facing operations? 
Our client, a global leader in the Insurance  sector, is seeking a Workforce Planning Manager to drive strategic staffing plans for their customer-facing operations, with a particular focus on B2C Front Office environments . This pivotal role requires using advanced data analysis and predictive modeling to ensure operational efficiency, scalability, and high customer satisfaction. 
This is an opportunity to directly influence business objectives, support strategic planning, and present complex operational outputs in a commercially relevant way to senio...
            

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