Workforce (WFM) RTA Supervisor | Work onsite (Paranaque)
Location
Paranaque City, Metro Manila
Job Type
Full-time
Category
Supervisors of Office and Administrative Support Workers
Posted
July 07, 2026
Overview
The successful candidate will oversee a team of analysts that are responsible for all facets of workforce planning and intraday management. This individual will determine and communicate work schedules and resources for various call queues across the organization while relying on extensive experience and judgment to achieve optimal coverage results.
Responsibilities
The selected candidate will work with site and department leaders to ensure adequate staffing, coverage by interval, as well as, to develop contingency plans during times of peak demand. Ownership of an end to end process with a wide degree of creativity and latitude is expected.
Qualifications
Qualifications: