Working Supervisor - AR Disputes O2C

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Key Responsibilities

Operational Responsibilities

• Oversee daily AR disputes activities including outreach, follow-up, prioritization, and aging management.
• Manage dispute resolution workflows, including root-cause identification and coordination with business partners.
• Utilize HighRadius tools (CLS, DMS, EIPP, CAA), SAP S/4HANA and Emagia to manage accounts, document actions, and monitor KPIs.
• Ensure compliance with credit & collections policies, escalat...