Workshop Operations Manager at Build-A-Bear

Build-A-Bear Workshop • markham, on, Canada • Posted June 04, 2026

Location markham, on
Job Type Full-time
Category Other-General
Posted June 04, 2026
Join Build-A-Bear as a Workshop Operations Manager, where your leadership shapes the Guest experience and boosts team performance in a lively retail setting. Focus on achieving financial goals and operational standards daily.
As a Workshop Operations Manager, your mission is to ensure the smooth running of the workshop, prioritizing Guest satisfaction and team engagement. You will manage schedules, oversee training, and maintain compliance with company standards, creating a joyful atmosphere for both Guests and associates.
Key Responsibilities:
• Lead the team in achieving sales and operational goals
• Create and manage weekly schedules with the AWM
• Make hiring and advancement decisions in partnership with the AWM
• Ensure adherence to safety procedures and company policies
• Supervise all aspects of inventory management
Requirements:
• 2 years of management experience required
• High school diploma or GED essential
• Experience with POS and schedulin...

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